Business Navigator - IKEA - Doha, Qatar
Al Futtaim Private Company LLC, Qatar
Job Description
Use the IKEA knowledge and the local market to work together with the Store Management team members in an inspiring, supportive and challenging way, so as to steer the Store towards growth, optimal performance and sustained long term profitability, in line with the IKEA objectives and values.
KEY ACCOUNTABILITIES
Cash office admin
Manage and control the cash office functions and ensure daily/ weekly and monthly routines are followed.
Audit the entire Store to ensure that previous audit reports are followed with documented checks are in place , send reports to Store/ Regional Office Management .
Audit the cash in the Business Navigation department.
Support the Regional Office in creating, amending SOPs based on improving the operational efficiencies, but without compromising on the operational standards.
Supplier/ Contracts Management
Responsible for maintaining proactive relationships with external suppliers and contractors on a regular basis to reduce costs of stationary and to question LPO’s and the reason for the spend.
Financial & Operations
Participate in the creation of the yearly Store Business Plan and the follow up on same
Creation of the Store Sales Tree on yearly, monthly, weekly and daily basis and follow up on the same
Introduce standard Reasons Codes (Recovery Index) for all other Store’s KPIs and follow up through proactive actions plans
Ensure that all administration routines are followed throughout the Store and show a proactive approach in suggesting checks and corrections in the operational processes. This must be based on a routine schedule so feedback is communicated to the CRM & Ops Manager and the Store Manager. All areas of the Store: goods receiving/ home delivery/ checkouts/ cash office/pass-outs/ IKEA Food for example must have regular audits executed.
Continue to investigate areas of the Store that could lead to possible stock losses and fraud if routines are not updated and communicated.
Show a proactive approach by using information from Co-workers/ meetings etc. to assesareas where possible stock losses and fraud could be found.
If there are fraud cases or any type of activity related to economic misconduct you lead the investigation and prepare all case related material to see through that these cases are resolved.
Understand and help the Store Manager control expenses in the P&L for the Store and identify areas of opportunities and highlight out of line situations.
Be responsible for safety & security in the total Store.
Prepare all CAPEX investment requests for decision by the Store board.
Secure that there are “Super Users” appointed for all IT systems used in the store and that there are clear training plans in place and succession plans for these roles.
Track the actual Manpower HC vs Budget and drive relevant recruitment actions with the accountable Store HRBP
People Management & Development
Develop the admin executives to be able to understand and manage the role when the Admin and Audit Manager is absent.
Lead and train the team to be able to carry out all cash office and admin/audit functions.
Job Specification
Minimum Qualifications and Knowledge
Commerce Graduate with experience in Audit and Software, or
A University Degree in Business Administration
Job-Specific Skills
Fire Marshall training certified
First Aid trained
Advanced know-how of MS Office & Excel
General retailing experience
Must have a minimum of 3-5 years retail management experience, finance & accounting experience preferred.
Must have strong analytical and tactical planning abilities
Must have a highly developed understanding of retail operations
Must have an interest in home furnishings
Must have advanced computer skills
A few more things for you
Interest? Then please join us for a rewarding career journey!
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