IFS - Office Management - Executive Assistant - Senior Associate - Qatar
PwC - PricewaterhouseCoopers, Qatar

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Senior Associate

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

To provide secretarial support to 3 - 5 allocated partners,

directors/critical role, on full time basis and adhoc coverage as assigned
by the Office Manager or EA Manager.

Primary duties and responsibilities

Financial

Adhere to budget

Customer
Diary management
– Extensive management of online diaries, book appointments and arrange meetings, updates as required
Ensure Executive/s get to meetings on time with appropriate documentation
Act as back up in managing other Executives’ and Principals’ diaries when their EAs are not available
Call management
– Handle and screen calls for Executive/s
– Take and pass messages to Executive/s in a timely manner
Email management
– Monitor Executives’ email inboxes when they are out of the
office or at meetings and taking action as necessary
Client relationships
– Maintain and build good working relationships with
Executive/s clients and their assistants via phone and email communication
Assist other EAs during busy periods

Internal Process
Meetings
– Pro-active planning for meetings and follow up actions
(documents, papers needed.)
– Organise local internal and external meetings, including
organising catering, IT requirements etc
– Meet and greet visitors
Partner and Executive general admin

– Proofread and finalize documents when required i.e. presentations, proposals, letters
– General filing
– Client database management and marketing assistance when needed. Keeping Executive/s own contacts databases up to date

Learning and Growth
Exercise confidentiality, discretion and personal sensitivity in all aspects of the role
Comply with PwC policies and procedures in all aspects of the role
Build network of strong working relationships both internally and externally
Assist with the organisation of PwC events as needed including dinners and outside events
Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Knowledge, skills, and abilities

Education
Bachelor’s degree

Language
Proficiency in spoken and written English, Arabic is an advantage

Overall Experience
3 +years’ experience in an administrative role

Specific Experience
Experience with a professional services firm preferred

Knowledge and Skills
Demonstrate strong organisational skills, regularly act on own
initiative, highlighting issues and suggesting possible solutions
Good oral and written communication skills
Good interpersonal skills
Must possess a professional telephone manner
Demonstrated ability to work under pressure
Demonstrated team player and dedication to provide high level of service
Must possess a warm, friendly and professional demeanor
Knowledge of administrative systems and processes
Ability to use Google including G suite
Must possess good keyboard skills (at least 55wpm)

Education(if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications(if blank, certifications not specified)

Desired Languages(If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Rewards and Benefits