No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
As the Collection Manager , Credit Control- Bill Collection , your main duties and responsibilities:
Adhere to Collection Procedures while protecting the interest and reputation of the orgnization at all times.
To Handle the complete end-to-end collection process with all stakeholders including customers, Guarantors, police and legal.
Ensure all payment are collecting on time as per the credit approvals
Daily monitoring the overdue, and meeting with team to ensure that regular reminders are sent to customers on due date.
Obtain and discuss exceptions with the team and how to regularize payment in difficult cases.
Attending Debt review meetings with Credit Manager.
Request for hold or block customer accounts basing on the payment collections
Demonstrate & improve collections staff to get more collections of bounced cheque within 30 days.
Monitor and follow-up the legal default cases as required
Field visits to collect payments as and when required for difficult cases.
Submit delinquent accounts to Legal Recovery team or in-house counsel for collection.
To apply for this role you must meet below criteria:
Bachelors degree in Finance or Accounting or related fields
At least 5 years of experience in collection, accounts receivable and related credit control areas
Leadership skills and Supervisory experience as the person in the role will have to manage a team of bill collectors.
Strong interpersonal and communication skills
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.