JOB PURPOSE:
To carry out dealership service on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue.
KEY RESPONSIBILITIES:
Job execution
Prompt execution of service repairs requested on the repair order as per schedule provided.
Report additional job required in car with cost estimate.
Maintain Check Sheets and Log sheets.
Tools , Equipment and Work bay
Upkeep tools and equipment in the individual bay as per company standards
Proper handling of special tools.
Proper housekeeping of the work bay
Fix it Right First Time
Ensure zero repeat repairs.
Proper diagnosis and trouble shooting.
Request for assistance through Supervisor if required.
Conduct final inspection as per the SOP.
Productivity and Efficiency
Deliver the desired efficiency and productivity as per targets given.
Ensure prompt punch in and punch out to get the accurate booking hours
Training and Certification.
Complete the training course/internal assessment and other on the job training as per the schedule provided by the Training Manager.
Enrol and get certification as per the principal’s guidelines
Prepare for annual skills contests
Safety at work
Ensure follow up of standard operating procedures in technician role.
Ensure fire extinguishers are kept close by for immediate action in case of working with fuel systems.
Use and maintain appropriate PPEs supplied to them
Participate in workshop meetings
Report all incident to the supervisor
Minimum Qualifications and Knowledge: ITI/ Diploma in Automobile Engineering.
Minimum Experience: 2 to 3 years overall experience as Technician in automotive dealership.
Job-Specific Skills: Technical Skills, User skills in Tools and equipment, basic PC skills, motor driving experience and knowledge on automotive parts.
Behavioural Competencies: hardworking, ability to work under pressure, honest and productive.
Technician : Has to complete bronze certification/internal assessment
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