Customer Service Assistant - SMALAND - IKEA -Doha, Qatar Job in Qatar
Al Futtaim Private Company LLC , Qatar

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2 Years
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As Described in Job Ad
Total Vacancies
1 Job
Posted on
Feb 18, 2021
Last Date
May 17, 2021

Job Description

About Al-Futtaim IKEA


We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

Assist in customer service function which, in Smaland, the IKEA Concept, is ‘Playroom’ in a friendly and professional manner.


• Greets and welcomes customers on arrival at Smaland.
• Ensure the Smaland admission policy is explained in a friendly and professional manner.
• Ensure the Childs safety is their main priority while they are in Smaland
• Makes announcements and pages the customers (parents) if there is any issue with the children in the playroom area.
• Handles routine customer complaint promptly and courteously.
• Provides a safe environment for children within the area
• Ensure all system procedures are adheres to as per policy / procedure
• Briefs the Duty Manager on complaints that require management assistance.
• Ensure all emergency procedures are adhered to.

Job Specification

Minimum Qualifications and Knowledge:
• High School
• Local qualification in Child Care as per relevant country.
• First Aid qualification as per relevant country.

Minimum Experience:
• 2 years in a similar role.

A few more things for you

Interest? Then please join us for a rewarding career journey!

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Al Futtaim Private Company LLC

Consumer Goods - Dubai, United Arab Emirates
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