Contributes to the achievement of the revenue objectives for the short term and long term sales target through effectively managing customer relationship, ensuring customer satisfaction and expanding customer base.
- Works with the service and project Operation team to ensure quality services are delivered as agreed with the customer.
- Coordinate with Finance team to ensure proper invoices are produced and payment are collected as agreed with the customer. Manage relationships with key customers at the opportunity management level
- Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts
- Works with partners and suppliers regarding
- Pricing information, new products, delivery issues and market coverage.
- Responsible for preparing commercial proposals to customers and submit technical and commercial proposals to customers.
- Pipeline Report
- Prepare costing sheets to view GP value achieved in each sale.
- Keep up to date of latest technologies and products
- Be up to date and research on emerging technologies impact on customers’ business
- Recommends new ideas to increase customer satisfaction and sales.
- Recommends new markets to be covered
- Recommends new products and new partnerships
- Inputs in development of short ,medium and long term sales and organization strategy
Requirements
- Minimum University degree is required. MBA or/and MIS is a plus
- Certification in Management Information Systems
- At least 6 to 8 years sales experience in IT solutions
- GCC experience is a plus
- Knowledge in Cyber Security and Firewall
- Has good proficiency in both English amp; Arabic language
- Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)
- Valid GCC light vehicle driving license is required