As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.
Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!
What's On Your Plate?
As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart.
We’re looking for a General Manager to join the team and focus on the country's growth, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices.
What's on Your Plate?
Build your team from the ground up to launch and scale grocery delivery across Qatar including the warehouse operations team, buying and category management team, operations and support team
As the General Manager, you will be responsible for defining the operating procedures, KPIs and ensuring the success of all teams
Closely collaborate with our global grocery product and operations team, as well as, local entity teams to drive process implementation in the context of global projects (40+ countries)
Reconcile locals’ needs and technical capabilities in order to optimize our business performance
Lead cross-functional team alignment to make our internal and external operations more efficient and scalable
You will own the definition of KPIs and sales targets and drive operations to meet goals
Constantly monitor fulfillment processes and recommend improvements to increase productivity and also drive total revenue
Understand the needs of stakeholders with competing priorities, while delivering solutions that satisfy both mutually: i.e. balancing retailer partners’ needs and those of our operations teams
Closely collaborate with TMart Regional Teams in constantly refining the project blueprint and executing against it
We are looking for an experienced leader with an entrepreneurial mindset. You will have either a grocery/retail or strong start up/e-commerce background to take the concept to the next level.